Which would be an incorrect example of an appropriate way for a Health Care Professional to help improve access to healthcare?

Arrange interpreter services if needed

Provide information about appointment times

Show the patient how to use Google Maps

Access to healthcare means removing barriers that keep people from getting care. When a health care professional arranges interpreter services, language is no longer a barrier to understanding diagnoses, treatment plans, and consent. Providing information about appointment times helps patients plan and reduces missed or delayed visits, improving their ability to actually receive care. Ensuring accessible facility signage makes it easier for people with disabilities or mobility challenges to navigate the building and reach the care they need.

Showing a patient how to use Google Maps might help them physically find the clinic, but it doesn’t directly address the meaningful barriers to care like language access, scheduling, or building accessibility. It also depends on the patient having a smartphone and internet access, which isn’t guaranteed. Because of that, it isn’t an appropriate example of improving access in a healthcare setting.

Ensure accessible facility signage

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